Privacy policy

Privacy Policy

Effective Date: 11th August 2025

Forme Collection (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website: www.formecollection.co.uk (the “Site”).

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1. Information We Collect

When you visit our Site or make a purchase, we collect certain personal information, including:

    •    Name

    •    Billing and shipping addresses

    •    Payment details (processed securely via third-party gateways)

    •    Email address

    •    Phone number

    •    IP address

    •    Information about your browser and device

We also collect information through cookies and similar technologies (see section 5).

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2. How We Use Your Information

We use the information we collect to:

    •    Process and fulfil orders

    •    Communicate with you about your order or account

    •    Improve and personalise your shopping experience

    •    Send you promotional offers (only if you opt-in)

    •    Prevent fraud and ensure site security

    •    Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, including:

    •    Payment processors (e.g. Shopify Payments, Clearpay)

    •    Delivery couriers

    •    Email marketing providers (e.g. Klaviyo, Mailchimp if used)

    •    Analytics tools (e.g. Google Analytics, Facebook Pixel)

All third-party services are GDPR compliant and only use your data as required for their function.

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4. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

    •    Access the personal data we hold about you

    •    Request correction or deletion of your data

    •    Object to or restrict certain data uses

    •    Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at: georgia@formecollection.co.uk

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5. Cookies

We use cookies to:

    •    Keep you signed in

    •    Track site usage for analytics

    •    Store items in your shopping basket

You can manage cookie preferences via your browser settings.

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6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including for legal and accounting purposes.

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7. Security

We take reasonable precautions to protect your personal data. All payment information is encrypted using SSL technology and handled by secure third-party providers.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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9. Contact Us

If you have any questions or concerns, please contact us at:

Forme Collection

Email: georgia@formecollection.co.uk

Website: www.formecollection.co.uk